Surface Specialists

    Surface Specialists Systems, Inc. · reviewed 2026 disclosure data

    Reviewed sources

    Surface Specialists franchise specializes in hard surface restoration and refinishing services for countertops, bathtubs, tile, and other surfaces in residentia

    Headline figures

    Surface Specialists quick facts

    Is Surface Specialists a franchise?
    Yes. Surface Specialists offers franchises through a Franchise Disclosure Document. At the end of 2025, it reported 131 franchised and 0 company-owned outlets (2026 FDD, Item 20, PDF p. 38).
    How much does it cost to open a Surface Specialists franchise?
    The Surface Specialists Franchise Disclosure Document reports separate estimated initial investments by format: $43,200–$56,000 for total (2026 FDD, Item 7, PDF p. 15); $3,400–$38,500 for expansion total (2026 FDD, Item 7, PDF p. 17). These formats are not combined. Each is the franchisor's disclosed estimate, not a quote. Details
    What ongoing fees does Surface Specialists charge?
    The disclosed ongoing royalty is 5% of Gross Receipts, subject to $250 monthly minimum (2026 FDD, Item 6, PDF p. 12). The brand or advertising fund contribution is 1% · 1% of Gross Receipts (2026 FDD, Item 6, PDF p. 12). Other recurring fees are listed in Item 6. Details
    Does Surface Specialists disclose financial performance (Item 19)?
    Yes. The Surface Specialists FDD includes an Item 19 financial performance representation (2026 FDD, Item 19, PDF p. 35). Figures apply only to the locations and period each one covers. Details
    How much revenue does a Surface Specialists franchise make?
    The Surface Specialists FDD reports a mean gross sales of $296,405 for 44 franchised locations, 44 operational franchisees; 44 had been in operation for at least a full year; three franchised outlets closed part way through 2025 and their results are not included (January 1, 2025 to December 31, 2025) (2026 FDD, Item 19, PDF p. 35). This figure covers only that group and period; it is not a projection, and it is not profit or owner income.
    How many Surface Specialists locations are there?
    The FDD reports 131 outlets at the end of 2025 (2026 FDD, Item 20, PDF p. 38). Existing locations do not indicate territory availability. Details
    Is Surface Specialists a good franchise to buy?
    Franopolis does not rate or recommend franchises. From the reviewed FDD: Item 19 includes financial performance figures; check which locations and period they cover; Item 20 lists outlet openings, closures and transfers; Item 6 includes a brand or advertising fund contribution on top of royalty; Item 20 also lists current and former franchisees you can contact. Review the full FDD with a franchise attorney and accountant before deciding.

    From reviewed FDD figures only. Not a recommendation or projection.

    What the disclosures show

    1. 1The 2026 FDD (Item 7) estimates opening costs separately by format: $43,200 – $56,000 (Total); $3,400 – $38,500 (Expansion Total); several initial fee options apply.
    2. 2Item 19 covers 3 separate groups: revenue for 44 franchised locations; revenue for 35 franchised franchise; revenue for 44 franchised franchisees. They are not combined.
    3. 3Outlets declined by 9 in 2025, to 131 (Systemwide, as labeled in the FDD, Item 20).

    From reviewed FDD figures only. Not a recommendation or projection.

    Surface Specialists head-to-head

    Closest peers in the same subcategory, side by side from reviewed FDD figures. Not a ranking or recommendation.

    Costs · Items 5–7

    What does it cost to open?

    Estimated opening costs and the fees payable to the franchisor.

    Startup Investment — Item 7

    Range across 2 single-unit formats

    2026 FDD · Item 7

    Formats disclosed in Item 7 (2)

    Each format has its own total. The total depends on the format you choose.

    • ExpansionPDF p. 17$3,400 – $38,500
    • TotalPDF p. 15$43,200 – $56,000

    Ongoing Fees — Item 6

    Selected recurring charges; payment bases and conditions remain attached to each fee.

    Royalty FeeMain ongoing fee

    6 reported fees, each with its payment basis, are listed below; they haven't been sorted into recurring, initial and occasional groups yet.

    Financial Performance — Item 19

    What results are disclosed—and for which locations?

    3 separate populations, shown apart. Revenue is not owner income.

    Franchised locations

    Revenue · 44 locations

    Who is counted
    44 operational franchisees; 44 had been in operation for at least a full year; three franchised outlets closed part way through 2025 and their results are not included
    Period
    January 1, 2025 to December 31, 2025
    Excluded
    Three franchised outlets closed part way through 2025 and their results are not included
    Method
    Six of the 44 Reporting Franchises submitted a single report combining Average Gross Sales for multiple territories; estimated percentage of sales attributed per Designated Territory was used to determine Average Gross Sales per Designated Territory

    These groups are never combined.

    Outlet Changes — Item 20

    How has the outlet count changed?

    Systemwide, as labeled in the FDD · counts as of year end of each year.

    2026 FDD · Item 20 · PDF p. 38

    Net +86 outlets, 2022–2025

    0452022191202318720241312025+146−4−56

    Year-end counts reported in Item 20. The scale starts at zero; the labels between the dots show each year's change. Openings and closures for 2025 haven't been pulled from the Item 20 tables yet, so no turnover or churn is shown.

    Questions to investigate

    Prompts based on what this brand's reviewed disclosures do and don't show — not conclusions. Join free as a member to save questions to your research.

    For the franchisor

    • Which line items in the 2026 Item 7 estimate ($3,400 – $56,000) vary most by market, and why?

    • Which initial fee option would apply to my situation, and what conditions or discounts affect it?

    • Which locations are included in the Item 19 figures, and which were excluded?

    • Reported units decreased from 140 to 131 in 2025. What drove the change?

    • Is a territory available in my area, and how is it defined in my agreement?

    For current and former owners

    • How did your actual startup costs and timeline compare with the Item 7 estimate?

    • How many hours a week do you work in the business, and in what role?

    • How do your results compare with the Item 19 figures, and what explains the difference?

    • What support from the franchisor has been most and least useful?

    For your advisors

    • Ask a franchise attorney to review the territory, renewal, transfer and termination terms.

    • Ask an accountant to build a cash-flow plan using your own assumptions, not the franchisor's.

    Sources & vintage history

    Every displayed fact is retained with its disclosure vintage, item, page, and reviewed status. Prior vintages remain on file rather than being overwritten.

    Citations (2026 FDD)

    1. [1]Item 19 — Franchised (44 locations) — revenue · PDF p. 35
    2. [2]Item 19 — Franchised (35 franchise) — revenue · PDF p. 36; PDF p. 37
    3. [3]Item 19 — Franchised (44 franchisees) — revenue · PDF p. 35
    4. [4]Outlet counts — Item 20, Table 1 · PDF p. 38

    "PDF p." is the page in the PDF file; "printed p." is the number printed on the FDD page. Source document: FDD

    Territory & operations

    38 addresses in Franopolis's imported location list. Coverage may differ from Item 20 outlet counts.

    These are contract disclosures, not confirmation that any territory is currently available.

    Franchisor financial statements

    No verified franchisor financial statement figures have been reviewed yet.

    What changed from 2025 to 2026

    • Estimated initial investment: $3,400 – $56,000 → $3,400 – $56,000
    • Franchise fee: $5,000 → $36,000
    • System size: 187 → 131 units

    SBA-backed loans to franchisees

    Loading…

    Source: U.S. Small Business Administration 7(a) & 504 FOIA data. Loan volume is not a measure of franchisee success.

    At a glance

    Business history

    Owner participation

    Territory language

    Litigation disclosure

    Not reviewed

    Bankruptcy disclosure

    Agreement term

    Reader notes on wording

    Our automated check found that these summaries may not match the FDD's exact wording. Read the FDD excerpt itself; it is the authoritative text. Core cost, fee, Item 19 and outlet figures are not affected.

    • Item 1 · PDF p. 8 · 2026 FDD

      Our summary: Description of business: Surface repair, refinishing/resurfacing, replacement, conversions, repairs, polishing, coatings, protection, and installation services for residential and commercial customers.

      “A Surface Specialists Business offers high quality repair and refinishing/resurfacing and replacement of kitchen and bathroom surfaces including bathtubs, showers, sinks, vanities, ceramic tile, countertops, fiberglass, cultured marble, acrylic, PVC/ABS and porcelain fixtures, wood, appliances and metal surfaces, pools and spas.”

      Note: Quote does not state conversions, repairs, polishing, coatings, protection, or installation services.

    • Item 8 · PDF p. 21 · 2026 FDD

      Our summary: Supplier service fee: 0% to 10% or more of suppliers’ sales to franchisees

      “The fee may range from 0% to 10% or more of the suppliers’ sales to franchisees.”

      Note: The provided source ends at Supplier Payments to Us and does not state the quoted fee range.

    • Item 9 · PDF p. 21 · 2026 FDD

      Our summary: Key franchisee obligations: Select and develop the site; complete training; pay fees; comply with standards, manuals, trademarks, product restrictions, insurance, advertising, reporting, inspections, transfer, renewal, termination, noncompetition, and dispute-resolution requirements.

      “This table lists your principal obligations under the franchise and other agreements.”

      Note: Quote only states the table lists principal obligations; it does not state the extracted obligation details.

    • Item 10 · PDF p. 22 · 2026 FDD

      Our summary: Financing offered: Yes, franchisor may finance up to $7,000 of the Initial Franchise Fee at up to 10% APR for up to 36 months.

      “We may, at your request, finance up to $7,000 of the Initial Franchise Fee... We will finance this portion of the Initial Franchise Fee over up to a 36 - month period at an annual percentage rate of interest (“APR”) of up to 10%.”

      Note: The provided source is Item 5 and does not include the quoted Item 10 financing terms.

    • Item 11 · PDF p. 24 · 2026 FDD

      Our summary: Advertising fund status: Not yet established; no advertising fund fees were collected or spent in the last fiscal year ended December 31, 2025

      “Although we have not yet established the Advertising Fund, ... In our last fiscal year ended December 31, 2025, we did not collect or spend any Advertising Fund fees.”

      Note: Advertising Fund statement is not present in the provided source excerpt.

    • Item 12 · PDF p. 27 · 2025 FDD

      Our summary: Exclusive territory: Yes, a Designated Territory, subject to alternative-channel and other stated exceptions

      “The Designated Territory is an exclusive territory within which we promise not to establish either a company - owned or franchised outlet selling the same or similar goods or services under the same or similar trademarks or service marks as we license you to use through your franchise agreement. Although we do not currently do so, we reserve the right to distribute products or services in your Designated Territory through alternative channels of distribution, including the Internet, using the “Surface Specialists” Trademark.”

      Note: Supplied quote could not be confirmed on the cited PDF page excerpt.

    • Item 17 · PDF p. 34 · 2026 FDD

      Our summary: Dispute venue: North Carolina state and federal courts nearest corporate headquarters; Illinois claims are arbitrated before the AAA in the city or county of headquarters

      “All litigation not subject to an arbitration clause must be tried in North Carolina ... Claims by Illinois franchisees are to be brought in arbitration before the AAA.”

      Note: Source states North Carolina and AAA arbitration for Illinois, but not headquarters venue details. Pages 26-27.

    • Item 17 · PDF p. 87 · 2026 FDD

      Our summary: Transfer fee: $5,000

      “Franchisee shall fully pay to Franchisor a transfer fee of $ 5,000”

      Note: The provided source discusses transfer conditions but does not state the $5,000 transfer fee.

    Independent analysis of franchisor-provided data. Not investment advice. Franopolis does not distribute FDDs.

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